Shipping Info
Shipping
At ororo®, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 48 hours - excluding weekends and holidays.
Please note, we have multiple distribution centers around the world, so your orders could be shipped from Canada, the United Kingdom, Germany or China.
Due to the ongoing Canada Post strike, deliveries to certain areas may be temporarily unavailable. If your order cannot be shipped because of this disruption, our team will contact you promptly and issue a full refund.
Please refer to the table below for an estimate of shipping costs and delivery times.
*ororo Insiders get free shipping on every orders over CAD$99. Learn more.
|
COUNTRY |
ORDER VALUE(CAD) |
SHIPPING CHARGE(CAD) |
SHIPPING METHOD |
DELIVERY TIME |
|
Canada |
$0-$298 |
$19 |
Standard Shipping. Duty included |
5-10 Business Days |
|
$299+ |
FREE |
Standard Shipping. Duty included |
5-10 Business Days |
|
|
France, Germany, United Kingdom & Australia |
$0-$319 |
$39 |
Standard Shipping. Duty included |
5-10 Business Days |
|
$319+ |
$19 |
Standard Shipping. Duty included |
5-10 Business Days |
|
|
Canada (ororo Insiders Only) |
$0-$50 |
$9 |
Standard Shipping. Duty included |
5-10 Business Days |
|
$99+ |
FREE |
Standard Shipping. Duty included |
5-10 Business Days |
Tax & Import Duties
Sales tax is not included in the price stated on our website. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team (support@ororowear.com) with proof of payment and we will refund charges when applicable.